FAQ
Answers to all your questions about 111d
From account verification to deposits and withdrawals, cricket betting to slots — everything you want to know before playing on 111d, all in one place.
Secure Platform
Withdrawals in 5–30 minutes
24/7 Support
Whether you are new to 111d or an experienced player, small questions often come to mind. How to complete account verification (KYC), how to deposit using bKash or Nagad, what an accumulator means in cricket betting, how RTP works in slots — straightforward answers to all of these are laid out below. If your question is not here, you can reach us any time via 24/7 live chat or email.
Identity Verification (KYC)
111d wants to make sure that the person who opened the account is the one making deposits or withdrawals. Your 111d account name must exactly match the name on your bKash, Nagad, Rocket, or bank account. If the names do not match, the withdrawal process may be held up and additional verification may be required. This is an important step in preventing fraud.
For identity verification, a National ID (NID), passport, or driving licence is generally accepted. The document photo must be clear and complete — all four corners must be visible. A utility bill or bank statement may also be requested for address verification. Contact the support team for the correct upload instructions.
The KYC process keeps accounts secure and confirms each player's identity. It helps prevent money laundering, identity theft, and account creation by minors. Once verification is complete, the withdrawal process becomes faster and smoother. 111d is committed to maintaining a fair and safe environment.
KYC is usually requested before a first large withdrawal or when transactions exceed a certain amount. For security reasons, verification may sometimes be requested at any time. Having the required documents ready in advance means you can complete the process quickly when needed.
If verification is rejected, the reason is usually sent by email. Blurry photos, name mismatches, or expired documents are common causes. Resubmit the correct documents or contact the support team via live chat — they will let you know where the issue is and help you fix it.
Cricket & Sports Betting
An accumulator bet combines multiple matches or events into one. The odds of each selection are multiplied together, so the potential payout is much higher. However, every selection must be correct — if even one is wrong, the entire bet is lost. The higher the reward, the higher the risk.
Live in-play betting means placing bets while a match is in progress. In cricket, for example — which team will score more runs in the next over, or when will the next wicket fall — the odds on these markets change as the match unfolds. 111d offers live betting, so you can make strategic decisions while watching the game.
Yes, 111d offers betting on a range of international cricket events including BPL, IPL, T20 World Cup, and ICC tournaments. Markets include match winner, toss, top run scorer, and more. For example, you can bet on who will win a Bangladesh vs India match — that is just one example.
Decimal odds are straightforward — the number is the multiplier for your total return. For example, if the odds are 2.50 and you bet ৳100, you receive ৳250 in total if you win (profit of ৳150). The higher the odds, the higher the risk and the higher the potential payout. Odds below 1.00 are not generally offered.
Slots & Jackpots
With a progressive jackpot, a small portion of every bet is added to the jackpot pool. The more players participate, the larger the pool grows. When someone wins the jackpot, the pool resets to zero and starts building again. There is no guaranteed amount with this type of jackpot — it changes continuously.
Free spins are usually triggered through a welcome bonus, a promo offer, or scatter symbols within a specific slot game. They let you spin a designated slot at no cost. Winnings from free spins may be subject to wagering requirements — read the bonus terms carefully.
RTP, or Return to Player, is a theoretical figure showing how much of the total money wagered is returned over the long run. For example, a 96% RTP means an average of ৳96 is returned for every ৳100 bet — but this is an average across millions of spins, and individual sessions will vary. It is not a guarantee of winnings.
Volatility (or variance) refers to the frequency and size of wins. Low-volatility slots pay out smaller wins more often; high-volatility slots pay out larger wins less frequently. High volatility suits patient players who can wait for a big reward, while low volatility is better if you prefer smaller, more frequent wins.
Many slot games have a demo or free-play mode where you can learn the game without risking real money. It is a great way to try out new games. However, winnings in demo mode cannot be withdrawn. To play with real bets, log in to your account and make a deposit.
Deposits
Go to the deposit page on 111d and select Nagad. Send the desired amount to the Nagad number shown on the site — the minimum is ৳500. Enter the transaction ID and amount correctly in the form and submit. Your 111d balance will be credited within a few minutes. Use a Nagad account registered in your own name.
111d accepts deposits via bKash, Nagad, Rocket, Upay, and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit is ৳500 for all methods. Mobile wallet methods are credited the fastest.
If the bKash payment is made correctly, it is usually credited within a few minutes. Entering the transaction ID and amount accurately speeds up the process. If it takes longer, contact live chat with your bKash transaction ID and request assistance.
111d does not charge any separate fee on deposits. However, your mobile wallet or bank may apply their own transaction charges — this depends on the policies of the service you use. Use a wallet registered in your own name for the best experience on the platform.
First, wait a few minutes and refresh the page. If it still has not appeared, contact live chat or email [email protected] with the transaction ID, time of transfer, and amount. The 24/7 support team will verify and resolve the issue quickly. If the money was sent to the wrong number, recovery may be difficult, so always double-check the number before sending.
Withdrawals
Yes, to withdraw winnings from a welcome bonus, you must meet the wagering requirement. You need to wager 15 times the bonus amount. Example: if you receive a ৳1,500 bonus, you must wager a total of ৳22,500 before you can withdraw. This calculation is based on the bonus amount only, not added together with the deposit.
The minimum withdrawal amount on 111d is ৳800. Withdrawal requests below this amount cannot be processed. Building up your balance and withdrawing in one go makes the process faster. The same rules apply for each subsequent withdrawal after a successful one.
Yes, you can request a withdrawal on 111d at any time — whether it is night or Friday. The support team is active 24/7 and withdrawals are generally completed within 5 to 30 minutes. It may take a little longer depending on the situation and your verification level.
Yes, withdrawals are sent only to a wallet or bank account registered under the same name as your 111d account. Withdrawals to third-party wallets are not accepted. So make sure your 111d account and payment account are both set up under the same name.
Withdrawals on 111d generally reach your mobile wallet or bank within 5 to 30 minutes. Verified accounts are processed the fastest. Bank transfers may take slightly longer. If 30 minutes have passed since your request, contact support.
Have more questions?
If you cannot find the answer to your question in this FAQ, the 111d support team is always ready to help. Bengali or English — speak in whichever language you are comfortable with. We are here for you 24 hours a day, seven days a week.
Log in to 111d
Live Chat
Chat directly with us from inside the site at any time — you will get a response right away.
Email Support
For detailed questions, email us at: [email protected]
Language
Support is available in both Bengali and English.