111d's Privacy Policy

1. Introduction

111d ("we", "our", or "platform") operates an online casino and betting platform for Bangladeshi users. We believe that protecting your personal information is a fundamental responsibility. This Privacy Policy ("Policy") describes in detail how 111d collects your information, the purposes for which it is used, and how it is kept secure.

By using our platform, you are consenting to the terms of this Policy. If you do not agree with this Policy, please refrain from using our services. This Policy should be read together with our Terms & Conditions.

2. What Types of Information We Collect

111d collects various types of information that help us provide and improve our services. Below is a description of the information collected:

2.1 Registration & Identity Information

When you create an account or log in to 111d, we collect the following information:

• Full name and date of birth
• Email address and mobile number
• Password (stored in encrypted form — we can never view it directly)
• Residential address
• National ID number or passport number (required for identity verification)

2.2 Financial Transaction Information

To process deposits and withdrawals, we collect:

• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Transaction history and amounts

We do not collect or store full card numbers or bank PINs.

2.3 Usage Information

Information collected automatically while you use our platform:

• IP address and device type
• Browser type and version
• Operating system
• Page visit history and click data
• Game play history and betting data
• Session duration and login/logout times

2.4 Support Information

When you use our 24/7 live chat or email support ([email protected]), your messages and communication history are stored.

3. How We Use Information

111d uses collected information only for specific, legitimate, and transparent purposes:

3.1 Service Delivery & Operations

• Creating and managing your account
• Processing deposits and withdrawals
• Enabling gaming and betting services
• Providing rewards, bonuses, and promotional offers
• Managing the VIP program

3.2 Identity Verification & Security

• Verifying age (111d is for users aged 21 and above only)
• Preventing fraud and money laundering
• Detecting and preventing suspicious activity
• Preventing multiple accounts

3.3 Service Improvement & Personalisation

• Improving platform performance and user experience
• Suggesting content based on your preferences
• Identifying and resolving technical issues

3.4 Communications

• Notifying you about important policy changes
• Sending transaction-related notifications
• Providing customer support
• Sharing information on responsible gaming

4. Information Storage & Security

4.1 Retention Period

We retain your personal information for as long as your account is active and as needed to provide our services. Even after an account is closed, some information may be retained for as long as required to meet legal obligations, resolve disputes, or enforce our policies.

4.2 Security Measures

111d applies industry-standard security measures to protect your information:

• SSL Encryption: Data transferred on our platform is secured through SSL (Secure Socket Layer) encryption.
• Password Hashing: All passwords are stored using strong hashing algorithms.
• Access Controls: Only authorised personnel can access specific data.
• Security Audits: Our systems undergo regular security reviews.
• Firewall Protection: Advanced firewalls are used to prevent unauthorised access.

Although we strive to ensure the highest level of protection, no method on the internet is 100% secure. Please also keep your login credentials private and never share them with anyone.

5. Sharing Information with Third Parties

111d never sells or unnecessarily shares your personal information. However, sharing information may be necessary in certain circumstances:

5.1 Service Providers

We work with certain trusted third parties to operate our platform, such as payment processors, game providers, and technology service providers. They may only use the information needed for their designated tasks and are required to maintain confidentiality.

5.2 Legal Obligations

We may be required to share information in response to court orders, legal proceedings, or requests from regulatory authorities.

5.3 Fraud Prevention

Information may be shared with relevant authorities to prevent and investigate fraud, money laundering, or other illegal activity.

5.4 Business Transfers

If 111d undergoes a merger, acquisition, or sale of assets, your information may form part of the transferred assets. In such cases, we will notify you in advance.

6. Cookies & Tracking Technologies

6.1 What Are Cookies

Cookies are small text files that our website stores on your device. They help improve your browsing experience.

6.2 What Types of Cookies We Use

• Essential Cookies: Required for the platform's core functionality — maintaining login sessions, remembering language preferences, and so on.
• Functional Cookies: Remember your preferences and settings.
• Analytics Cookies: Collect anonymous statistics about platform usage — this helps us improve our services.

6.3 Managing Cookies

You can control or delete cookies from your browser settings. However, disabling certain cookies may limit some platform functionality.

7. Your Rights

As a user of the 111d platform, you have the following rights:

7.1 Right to Access

You may request to know what information we hold about you. We will provide a detailed report within a reasonable time.

7.2 Right to Rectification

If any information in your account is incorrect, you may request a correction. Please do so through your account settings or by contacting our support team.

7.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may be required to be retained for a specified period due to legal or regulatory obligations.

7.4 Right to Object to Processing

You may object to the processing of certain information, including marketing communications. To raise an objection, contact us at [email protected].

7.5 Right to Data Portability

You may request to receive the information we hold about you in a commonly usable format.

8. Third-Party Links & Services

The 111d platform may include integrated services from game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, JILI, PG Soft, and others. These third parties have their own privacy policies. We are not responsible for the data processing practices of those services.

We recommend that you read the privacy policy of any third-party service before using it.

9. Protection of Minors' Information

111d strictly prohibits anyone under the age of 21 from using the platform. We do not intentionally collect any personal information from minors.

Age verification is mandatory at registration. If we become aware that a minor has created an account on our platform, that account will be closed immediately and the associated information will be deleted.

If you believe that a minor is using our platform, please notify us immediately at [email protected].

10. Changes to the Privacy Policy

111d may update this privacy policy from time to time. If any significant changes are made, we will:

• Update the "Last Updated" date on this page.
• Send a notification to your registered email address.
• Display a notice on the platform.

If you continue to use the platform after the changes, it will be assumed that you have agreed to the terms of the updated policy. We recommend that you review this policy regularly.

11. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our privacy team will resolve your matter as quickly as possible.

Visit 111d's Responsible Gaming page for more information on managing your gaming habits. You can also find the full terms of service on our Terms and Conditions page.